Privacy Policy

Last updated: December 8, 2025

At Embassy Hill Consulting Inc. (“Embassy Hill Consulting,” “we,” “us,” or “our”), we are committed to protecting your personal information and ensuring that every interaction with our company is handled with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or engage our consulting and referral services, and by using our website or submitting information to us, you consent to the practices described in this Policy. Embassy Hill Consulting operates in Ontario and follows the requirements of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), along with applicable provincial privacy laws, and if you access our services from outside Canada, you acknowledge that your information will be processed according to Canadian privacy standards, which may differ from those in other jurisdictions.

1. Information We Collect

We collect personal information only when it is reasonably necessary to provide our services or operate our business, which may include your name, email address, telephone number, mailing or billing address, and any information you choose to provide during consultations or through forms on our website. When you engage our services, we may also collect documents or details required to prepare business records, applications, or referrals. Our website may automatically gather technical information related to your visit, such as your IP address, browser type, device details, and general usage data, and we may use cookies and analytics tools to understand how visitors interact with our site, improve performance, and enhance security. If you make payments through an online platform, payment information may be processed by third party providers, and while they may collect necessary payment details, we do not store full credit card numbers or banking information.

2. How Information Is Collected

Personal information is collected when you submit a form, send us an email, communicate with us by phone, meet with us in person, or provide documentation for a service request. We may also collect information automatically through website technologies or indirectly through service providers that assist with hosting, analytics, or secure payment processing. In some cases, information may be collected when you authorize us to refer you to a licensed professional or expert partner.

3. How We Use Personal Information

We use personal information to deliver consulting, document preparation, and administrative support services. This includes responding to inquiries, reviewing documents, preparing business materials, or coordinating services performed in our office. When a matter requires regulated advice or representation, we may facilitate a referral to a licensed professional, but only with your express permission. We also use personal information to maintain internal records, improve our website, ensure security, and comply with legal or regulatory requirements. We do not sell personal information, and we do not use it for unrelated marketing unless you provide explicit consent.

4. Disclosure of Information

Your information may be shared with licensed professionals or expert partners when it is necessary to complete a referral and only with your authorization. These professionals operate independently and are responsible for complying with their own legal, regulatory, and privacy obligations. We may disclose information to service providers that assist with our operations, such as website hosting, secure storage, analytics, invoicing, or payment processing. Information may also be disclosed when required by law, regulation, or court order, or in connection with a business transaction such as a merger or asset transfer.

5. Third Party Professionals and Referral Relationships

Embassy Hill Consulting is a consulting and referral firm and does not offer legal services or legal advice. When your matter involves regulated work, we may connect you with licensed professionals through our network of trusted partners. Any information exchanged with these professionals is governed by their own privacy practices and professional standards. We do not control how third party professionals handle information once you engage with them, and we encourage you to review their individual privacy policies and terms of engagement.

6. Cookies, Analytics, and Tracking

Our website may use cookies and similar technologies to maintain essential site functions, analyze traffic patterns, and enhance user experience. Cookies may also help us understand how visitors navigate our site so we can improve performance and accessibility. You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly as a result.

7. Data Security and Protection

We take reasonable steps to safeguard personal information through administrative, technical, and physical measures designed to protect against unauthorized access, loss, or misuse. While these measures help reduce risk, no method of transmitting or storing information is completely secure. For this reason, we cannot guarantee absolute security, but we continuously work to maintain best practices in data protection and confidentiality.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, and meeting legal obligations. Once information is no longer required, we destroy it or anonymize it in a secure manner.

9. Your Rights Under Canadian Privacy Law

Under PIPEDA, you have the right to access the personal information we hold about you, request corrections to inaccurate information, withdraw your consent to future use of your information (subject to legal or contractual limitations), and obtain details about how your information has been used or disclosed. To exercise these rights, you may contact us using the details provided at the end of this Policy. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. External Websites

Our website may contain links to third party websites or services. Embassy Hill Consulting is not responsible for the privacy practices, content, or security of external sites. We recommend reviewing the privacy policies of any third party services you access through our website.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, evolving legal requirements, or improvements to our services. Updated versions will be posted on this page with the revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Embassy Hill Consulting Inc.

Email: info@embassyhill.ca